Pre & Post Sales Support

The purpose of the OSI GLOABAL ITD pre-sale engineer is designing the solution for both the existing and potential customers. To complete this task, they must have knowledge of current IT setup in place. It is imperative to share that discovery of customer incumbent solution components takes place during the pre-sales stage. Further, we have in-house experience in supporting the sales function in a technical environment. The role it requires extensive knowledge of technologies and demands the ability to develop and maintain strong working relationships with internal and external stakeholders at all levels.

Pre-sale:

Lead as a senior connectivity design for all sales opportunities.

Influence, persuade and negotiate with senior stakeholders in member and customer
organizations

Provide technical advice and recommendations to customers.

To ensure effective collaboration in responding to customer needs, develop working
relationships with partner organizations

We prepare a final report after meticulous checks and audits to ensure there are no errors.

To support pre-sales activities, they engage directly with sales and account teams

Whereas OSI GLOBAL ITD post-sale engineer’s primary accountability is to represent the technical solution of the client network. They also have advancement in technology and representing a solid solution for the networking industry. They have to help customers and partners evaluate, adopt and expand the use of their networking product. Person working in the shoes of Post-sales role is required to gather all the technical and contract related documents from pre-sales person for smooth end to end provisions of the solution and maintenance of its lifecycle.

Post-sale:

During product evaluations and post-sales, perform hands-on work with customers

If required, Pre-sales technical support is provided and also technical expertise to our customers
and partners

Integrate into existing management, monitoring, and provisioning frameworks for a better product.

Perform tests to validate customer proof-of-concept setups, network deployments, and network designs.

Keep up-to-date on competitive solutions, services, and products.

Design guidelines and recommend improvements to customers for the networks they support

Provide feedback to engineering and product management.

WE OFFER THE FULL SPECTRUM OF SERVICES TO HELP ORGANIZATIONS WORK BETTER.

Pre & Post Sales Support

The purpose of the OSI GLOABAL ITD pre-sale engineer is designing the solution for both the existing and potential customers. To complete this task, they must have knowledge of current IT setup in place. It is imperative to share that discovery of customer incumbent solution components takes place during the pre-sales stage. Further, we have in-house experience in supporting the sales function in a technical environment. The role it requires extensive knowledge of technologies and demands the ability to develop and maintain strong working relationships with internal and external stakeholders at all levels.

Pre-sale:

Lead as a senior connectivity design for all sales opportunities.
Influence, persuade and negotiate with senior stakeholders in member and customer organizations
Provide technical advice and recommendations to customers.
To ensure effective collaboration in responding to customer needs, develop working relationships with partner organizations
We prepare a final report after meticulous checks and audits to ensure there are no errors.
To support pre-sales activities, they engage directly with sales and account teams

Whereas OSI GLOBAL ITD post-sale engineer’s primary accountability is to represent the technical solution of the client network. They also have advancement in technology and representing a solid solution for the networking industry. They have to help customers and partners evaluate, adopt and expand the use of their networking product. Person working in the shoes of Post-sales role is required to gather all the technical and contract related documents from pre-sales person for smooth end to end provisions of the solution and maintenance of its lifecycle.

Post-sale:

During product evaluations and post-sales, perform hands-on work with customers
If required, Pre-sales technical support is provided and also technical expertise to our customers and partners
Integrate into existing management, monitoring, and provisioning frameworks for a better product.
Perform tests to validate customer proof-of-concept setups, network deployments, and network designs.
Keep up-to-date on competitive solutions, services, and products.
Design guidelines and recommend improvements to customers for the networks they support
Provide feedback to engineering and product management.

our partners

We have partnered with some of the world’s leading technology brands and We are the Exclusive Distributors in the region!

OUR PARTNERS

We have partnered with some of the world’s leading technology brands and We are the Exclusive Distributors in the region!